FAQs

What is the new TPO App?
The new TPO App incorporates The Practice Online platform designed into a new App to make it easier for you to practice with us no matter where you are! You can access all of your favourite classes plus 36 new practices from Octavio including an 18-class Kundalini series and a 6-class Yoga Sutra series. We add new and exciting content every month – and we think you’ll love it as much as we do!

How do I access the new TPO App?
The App is available on Apple Store or Google Play.

What if I’m still using the old platform?

If you’re still using the old platform, you’ll need to switch over before you can access the App. Here’s how you can do it:

  • Download the TPO App either on Apple Store or Google Play
  • Create your new account
  • Click one of the class – UNLOCK the class – then add your preferred payment method
  • Email membership@thepracticebali.com to ensure your old TPO membership (Kajabi) is cancelled
  • Login to the new App and start practicing!

Do I have to switch to the new App?
Yes. We will eventually be switching off the old Kajabi platform in March so you will need to switch over before then. As a gift from us to you, if you transfer across to the new App before 28th February 2021, we’ll give you a free month’s access!

How do I pay for Membership after my 14 day free tril is up?
Please follow this step by step PDF to activate your TPO App membership.

I have another question that’s not answered here…
If you have any issues or questions about swapping over to the new app, please get in touch with the team at membership@thepracticebali.com